Panda Terms of Use

Version 1.0 · 2026-09-10

PANDA TERMS OF USE
Version 1.0
Effective Date: September 10, 2026

These Terms of Use (“Terms”) govern access to and use of Panda, including the Panda mobile application, website, APIs, social features, creator features, messaging features, GrapeVine, PandaTube, Stories, Discover, Portals, events, and related services (collectively, the “Service”).

By creating an account or using the Service, you agree to these Terms and acknowledge the Panda Privacy Policy. If you do not agree, do not create an account or use the Service.

1. ELIGIBILITY — PANDA IS 17+

You must be at least 17 years old to create or maintain a Panda account. You must provide an accurate date of birth when Panda requests it. Panda may deny, restrict, suspend, or terminate access if we reasonably believe an account does not satisfy the minimum-age requirement or supplied false eligibility information.

A person who is 17 may still be considered a minor under some laws. Panda’s Child Safety Standards apply to all users and all content involving minors.

2. YOUR ACCOUNT

You are responsible for safeguarding your login credentials and for activity performed through your account. You must provide accurate account information and may not impersonate another person or misrepresent your identity in a deceptive or harmful way.

You may not sell, rent, transfer, or provide unauthorized access to your Panda account.

3. USER CONTENT AND OWNERSHIP

Panda allows users to create, upload, publish, share, remix, comment on, react to, rate, save, and otherwise interact with user-generated content, including text, images, video, audio, links, profile information, Stories, posts, GrapeVine content, PandaTube content, event or Portal content, and messages (“User Content”).

You retain ownership of User Content you own. By submitting User Content to Panda, you grant Panda a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, display, transmit, distribute, adapt for technical formatting, and otherwise use that content only as reasonably necessary to operate, secure, moderate, improve, and provide the Service and the features you choose to use. This license ends when the content is deleted from the Service, subject to reasonable backup, legal, security, and technical retention needs.

You are responsible for ensuring that you have the rights necessary to upload and share your User Content.

4. FREE EXPRESSION AND PLATFORM RULES

Panda is designed to support broad lawful expression and discussion. Panda does not promise that all speech will be unrestricted, and “free speech,” “low moderation,” or similar product descriptions do not override these Terms, applicable law, store requirements, safety rules, intellectual-property rights, or the rights and safety of other people.

Panda may restrict or remove content or accounts when reasonably necessary to enforce these Terms, the Child Safety Standards, applicable law, safety requirements, or platform integrity.

5. PROHIBITED CONTENT AND CONDUCT

You may not use Panda to create, upload, request, distribute, promote, facilitate, or engage in:

• Child sexual abuse or exploitation, child sexual abuse material (CSAM), grooming, sextortion, sexual solicitation of minors, sexual trafficking of minors, or any conduct prohibited by Panda’s Child Safety Standards.
• Non-consensual intimate imagery, sexual exploitation, sexual coercion, or threats to distribute intimate material.
• Pornographic or explicitly sexual content that violates Panda policy, applicable law, or applicable app-store rules.
• Credible threats, stalking, targeted harassment, bullying, or encouragement of violence against another person.
• Content or conduct that unlawfully promotes hatred, violence, or discrimination against protected persons or groups.
• Human trafficking, exploitation, or instructions intended to facilitate serious violent wrongdoing.
• Fraud, scams, deceptive impersonation, phishing, malware, credential theft, spam, or coordinated abuse.
• Unlawful sale, solicitation, or distribution of controlled, stolen, prohibited, or dangerous goods or services.
• Copyright, trademark, privacy, publicity, or other rights violations.
• Attempts to bypass Panda safety controls, reporting systems, account restrictions, security measures, or age controls.
• Automated scraping, unauthorized access, denial-of-service activity, reverse engineering prohibited by law, or interference with Panda infrastructure.
• Any illegal activity or content.

Context matters. Panda may consider newsworthiness, educational value, documentation, counterspeech, artistic expression, and public-interest context, but those factors do not excuse illegal exploitation, CSAM, credible threats, or other serious safety violations.

6. CHILD SAFETY

Panda has zero tolerance for child sexual abuse and exploitation. Panda’s Child Safety Standards are incorporated into these Terms.

Users may report safety concerns through Panda’s in-app reporting and safety features. Where required by applicable law, Panda may preserve information, remove or restrict content, suspend or terminate accounts, and report confirmed or apparent child sexual abuse material or exploitation to the National Center for Missing & Exploited Children (NCMEC), another relevant regional authority, or law enforcement.

If a child is in immediate danger, contact local emergency services or law enforcement.

7. REPORTING, BLOCKING, AND MODERATION

Panda provides tools intended to let users report content or accounts and block abusive users. Reports may be reviewed by Panda personnel or systems for safety, legal compliance, and policy enforcement.

Panda may take actions including limiting distribution, restricting content to its creator, removing content, disabling features, suspending an account, terminating an account, preserving evidence, or referring matters to appropriate authorities where permitted or required.

Panda is not obligated to provide advance notice before action when immediate action is reasonably necessary for safety, legal compliance, security, or prevention of abuse.

8. PRIVACY AND DATA

Panda’s Privacy Policy explains the categories of information Panda processes, why Panda processes it, and choices available to users. The Privacy Policy is incorporated by reference for informational purposes.

Your use of device permissions such as camera, microphone, photo library, location, and notifications is controlled by your device and the choices you make in the app.

9. MESSAGING

Panda may offer encrypted and other messaging functionality. Security characteristics may vary by message type, feature, device, or app version. Do not assume every communication has identical encryption properties unless Panda specifically identifies the communication as using its secure encrypted-messaging mode.

You may not use messaging to harass, exploit, threaten, defraud, groom, sexually solicit minors, distribute illegal content, or violate these Terms.

10. THIRD-PARTY CONTENT AND LINKS

User Content may contain links to third-party websites or services. Panda does not control third-party services and is not responsible for their content, privacy practices, availability, or security. Your use of third-party services is subject to their own terms and policies.

11. INTELLECTUAL PROPERTY

Panda and its logos, software, design, trademarks, and original platform materials are protected by applicable intellectual-property laws. Except for rights expressly granted to use the Service, these Terms do not transfer Panda intellectual property to you.

If you believe content on Panda infringes your rights, contact Panda with sufficient information to identify the work, the allegedly infringing material, and your contact information.

12. ACCOUNT DEACTIVATION AND DELETION

Panda may provide both deactivation and permanent account deletion. Permanent deletion is intended to remove the user’s account and associated User Content from active Panda systems, subject to information Panda is legally required or permitted to retain and reasonable backup, security, fraud-prevention, and technical retention periods.

Deleting Panda from your device does not by itself delete your Panda account.

13. SERVICE CHANGES AND AVAILABILITY

Panda may add, modify, suspend, or discontinue features. We do not guarantee that every feature will always be available, uninterrupted, error-free, or compatible with every device or network.

14. ENFORCEMENT AND TERMINATION

Panda may investigate suspected violations and may restrict, suspend, or terminate access where reasonably necessary to protect users, enforce these Terms, comply with law, respond to valid legal process, or protect the Service.

Serious violations involving child exploitation, credible threats, fraud, security attacks, or other unlawful conduct may result in immediate action.

15. DISCLAIMERS

To the maximum extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis. Panda does not guarantee that content posted by users is accurate, safe, lawful, or appropriate. Users are responsible for evaluating interactions and content and for exercising appropriate caution when meeting or communicating with other people.

Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Panda and its operators will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of or inability to use the Service. Any limitations apply only to the extent legally permitted.

17. CHANGES TO THESE TERMS

Panda may update these Terms as the Service, law, or safety requirements change. The published version will identify its effective date and version. Where required or appropriate, Panda may require users to accept an updated version before continuing to use affected features.

18. CONTACT

General support and legal-policy questions:
pandaapphelper@gmail.com

Child-safety concerns may also be submitted through Panda’s in-app safety reporting tools and the contact listed in the Panda Child Safety Standards.